Returns Policy

It is important to us that you're happy with your Miro Miro purchase. Products purchased from miromirostudio.com may be returned for credit or exchange within 14 days of dispatch date. For hygienic reasons, earrings can not be returned.

Miro Miro Studio does not issue refunds for change of mind or incorrect purchases or for items on sale.

Returns will be accepted within 14 days of receipt, and you will be required to pay the return shipping charges.

All returns must meet the following conditions:

Items must be in original and saleable condition.
Original packaging must be intact and attached.
Items must not have been purchased on sale or at a discount.
Return must be within 14 days of the dispatch date.
Items must have been purchased from miromirostudio.com.

Items that do not meet these conditions will be returned to the sender at the customer's expense and will not be eligible for return.

Shipping and handling charges are non-refundable.

In the event of an exchange, shipping of the new item(s) will be charged, a flat rate of $10 for domestic orders and $40 for international orders.

We have the right to reject a return if the items returned do not meet our return policy standards.

Faulty/Damaged Returns

If you have received a faulty or damaged item please contact us with your order number, images showing the fault and a small description.

Item(s) are classified as faulty if they are received damaged, or where a manufacturing fault occurs within three months of purchase. Items damaged as a result of normal wear and tear, incorrect use or incorrectly cared for, are not considered to be faulty or damaged.

Faulty or damaged items will need to be returned in an otherwise original condition. Once we have received the item we will assess the fault and reserve the right to repair or replace. If the item is no longer in stock, you have the option of exchange, credit or refund.

Returning Your Item to Miro Miro

Simply email us at info@miromirostudio.com with your order number and the Items you wish to return, and state the reason for returning the item.

Securely pack and seal the items in an appropriate shipping box or envelope, and send back to us using an insured service to the return address we provide to you.

NOTE: We cannot accept responsibility for packages that we do not ship ourselves.

All sale items and earrings are final sale. Return or exchange requests on sale items will not be accepted.

Refunds will be processed within approximately 7 to 10 business days after we receive your return.